Privacy Policy
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Welcome to CX Newsletter. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or join our waiting list.
1. About CX Newsletter
CX Newsletter is a newsletter providing insights, tips, and trends related to customer experience and CRM. The website is currently in a pre-launch, waiting-list stage ahead of our planned September launch.
2. Information Collected
Personal information is only collected when a visitor voluntarily joins the waiting list or contacts us. This typically includes:
- Email address
- Name (if provided)
No other personal data is collected via the website.
3. Use of Personal Information
Subscriber information is used solely for the purpose of sending the CX Newsletter and managing subscription preferences. Personal data is not sold, rented, or shared with third parties for marketing or advertising purposes.
4. Tracking and Analytics
We useSimple Analytics(Simple Analytics B.V., hosted in the European Union) to understand how visitors use our site. Simple Analytics is a privacy-first, GDPR-compliant analytics service that does not use cookies, does nottrack visitors across websites, and does not collect any personally identifiable information or IP addresses. Only aggregated, anonymous usage data — such as page views, referrer, country, and device type — is processed. Because no personal data is collected, no cookie banner or consent prompt is required. See theSimple Analytics data collection pagefor full details.
In addition, if you subscribe to the newsletter or use the contact form, your submission is processed by Microsoft Dynamics 365 Customer Insights - Journeys to handle your subscription or reply to your message. This service only receives the information you voluntarily submit.
5. Your Data Rights
Subscribers may access their information, request updates or corrections, unsubscribe at any time, and request deletion of their data. To make a data request, please contact mail@cx-newsletter.com.
6. Data Security and Retention
Personal data is stored securely and retained only for as long as necessary to manage waiting-list and newsletter subscriptions. Reasonable technical and organizational measures are in place to protect data from unauthorized access or disclosure.
7. External Links
The website may contain links to external sites. Responsibility for the privacy practices or content of those sites lies with their respective owners.
8. Policy Updates
This Privacy Policy may be updated periodically. Changes will be reflected on this page with the most recent revision date shown above.